{"id":1398,"date":"2016-12-23T16:41:40","date_gmt":"2016-12-23T21:41:40","guid":{"rendered":"http:\/\/acs-hub.net\/?page_id=1398"},"modified":"2018-01-05T16:18:19","modified_gmt":"2018-01-05T21:18:19","slug":"acs-helpdesk","status":"publish","type":"page","link":"https:\/\/acs-hub.net\/?page_id=1398","title":{"rendered":"ACS Helpdesk"},"content":{"rendered":"<p>If your problem is with a CCU, please check our list of <a href=\"https:\/\/acs-hub.net\/?page_id=519\">Known Problems and Workarounds<\/a> first. Your question may already be answered. You may also want to look at the page about the product you&#8217;re having trouble with, if you haven&#8217;t already. The Search box to the right may help.<\/p>\n<p>Otherwise, you can use this form to ask questions, request assistance, or offer suggestions about ACS, our products, or our constructs. We will try to reply to all questions as quickly as possible, but it may take a few days sometimes. Including your email address may get you a quicker response, but is not required.<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1397-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1397\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1398#wpcf7-f1397-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1397\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1397-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Your Second Life Userame (required): <span class=\"wpcf7-form-control-wrap\" data-name=\"sl-username\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"sl-username\" \/><\/span> <\/label><br \/>\n<label> Your Email (optional): <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label><br \/>\n<label> Subject: <span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-subject\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Product support question\">Product support question<\/option><option value=\"Suspected product bug\">Suspected product bug<\/option><option value=\"Issue at the ACS building\">Issue at the ACS building<\/option><option value=\"Website issue\">Website issue<\/option><option value=\"Problem with an ACS-owned construct\">Problem with an ACS-owned construct<\/option><option value=\"Suggestion\">Suggestion<\/option><option value=\"General ACS question\">General ACS question<\/option><option value=\"Kudos\">Kudos<\/option><option value=\"Other\">Other<\/option><\/select><\/span><\/label><br \/>\n<label> Your Question or Comment<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label><br \/>\nIf your issue relates to one or more specific products or items, please clearly identify them in your message.<br \/>\n<label>If you are commenting about a page on the ACS website, which one?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"problem-url\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-url wpcf7-text wpcf7-validates-as-url\" aria-invalid=\"false\" value=\"\" type=\"url\" name=\"problem-url\" \/><\/span> <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"no-reply-needed\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"no-reply-needed[]\" value=\"Check here if you do not expect a reply to this message.\" \/><span class=\"wpcf7-list-item-label\">Check here if you do not expect a reply to this message.<\/span><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"quiz-124\"><label><span class=\"wpcf7-quiz-label\">Are you a spammer? Yes or no:<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"quiz-124\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_quiz-124\" value=\"ab33f607b3d87db348795bd88ba41fa5\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"quiz-652\"><label><span class=\"wpcf7-quiz-label\">How many words are there in ACS&#039;s full name?<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"quiz-652\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_quiz-652\" value=\"e7901252ae901c43f0212ac0b6e7d4a5\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>If your problem is with a CCU, please check our list of Known Problems and Workarounds first. Your question may already be answered. You may also want to look at the page about the product you&#8217;re having trouble with, if &hellip; <a href=\"https:\/\/acs-hub.net\/?page_id=1398\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":588,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"folder":[44],"class_list":["post-1398","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/acs-hub.net\/index.php?rest_route=\/wp\/v2\/pages\/1398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acs-hub.net\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acs-hub.net\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acs-hub.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/acs-hub.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1398"}],"version-history":[{"count":4,"href":"https:\/\/acs-hub.net\/index.php?rest_route=\/wp\/v2\/pages\/1398\/revisions"}],"predecessor-version":[{"id":1667,"href":"https:\/\/acs-hub.net\/index.php?rest_route=\/wp\/v2\/pages\/1398\/revisions\/1667"}],"up":[{"embeddable":true,"href":"https:\/\/acs-hub.net\/index.php?rest_route=\/wp\/v2\/pages\/588"}],"wp:attachment":[{"href":"https:\/\/acs-hub.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1398"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/acs-hub.net\/index.php?rest_route=%2Fwp%2Fv2%2Ffolder&post=1398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}